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Please be aware that the Dudley Safeguarding People Partnership have a new website.

The new website can be found at: 

This website will be removed in due course.


Covid-19 (Coronavirus) information

Posted on:

Public Health England and UK Government have Produced information on Covid-19 (also known as Coronavirus).

A detailed overview of the background to the virus including, epidemiology, virology, transmission, and clinical features is available here.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Latest information for the UK

DHSC publish daily figures on testing at 2pm every day here. The latest information for patients is available on

 The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

What happens with cases?

Anyone that is concerned about having the coronavirus is being advised to call NHS111 rather than presenting at a healthcare setting.

NHS111 has three potential pathways:

  • For general information there is a pre-recorded message
  • For more detailed information callers can be referred to a PHE helpline
  • Callers are being assessed against the case definition, if there any concerns that they may have coronavirus they are transferred to a clinician.

Should an individual require testing they are being referred to an appropriate receiving unit in a healthcare setting. At this point, arrangements are made with the receiving unit so they can arrange for the patient to be tested in isolation.

Anyone who needs to be tested should not use public transport or taxis.

Information on investigation and initial clinical management of possible cases is available here.

Testing of suspected coronavirus cases is carried out in line with strict procedures and protocol. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that comes into contact with suspected cases is thoroughly cleaned as appropriate in line with infection prevention control guidance. Additional guidance for healthcare providers with staff who have travelled to China and other specified areas/countries is available here. Patients and staff can be reassured that their safety is the top priority, and patients are encouraged to attend all appointments as usual.

Trusts have been provided with information explaining the actions to take should an individual who suspects they may have coronavirus present. Trusts have been asked to set up a Coronavirus Priority Assessment Service. This is applicable to Emergency Department (EDs), Urgent Treatment Centres (UTCs), Minor Injury Units (MIUs), Walk-In-Centres (WIC) and Urgent Care Centres (UCCs)

This will involve a dedicated isolation area to be available 24/7 (or during the opening hours of the receiving unit) which will be referred to as the “NHS 111 Coronavirus Pod”. Trusts may also decide to use this pod area for diagnostic sampling, while others may have a separate diagnostic sampling facility. Details of the service are set out in a Standard Operating Procedure which has been sent to trusts.

We understand that some individuals present at healthcare settings. PHE has issued  guidance for primary care advising on what to do should a patient present. Additional guidance for primary care is being prepared and will be issued shortly.

Once tested, patients are advised to self-isolate. Guidance on self-isolation is available here.

Should a test result come back as positive, the individual is transferred to an appropriate NHS facility for treatment.

PHE will carry out a thorough risk assessment to trace this individual’s movements in the last fortnight. PHE will prioritise contacting people who might have had close and sustained contact with the individual to provide them with health advice about symptoms and emergency contact details in case they become unwell.

If members of the public in a locality that has a confirmed case have not been contacted, then they do not need to take any action.

Everyone is being reminded to follow Public Health England advice to:

  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

The UK Government has produced guidance for childcare and education settings about Covid-19.

The guidance will assist schools and other educational settings in providing advice for pupils, students, staff and parents or carers regarding:

  • the novel coronavirus, COVID-19
  • how to help prevent spread of all respiratory infections including COVID-19
  • what to do if someone confirmed or suspected to have COVID-19 has been in a school or other educational setting
  • what advice to give to individuals who have travelled from China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan or Thailand within the last 14 days

Please click on the following link for further details - Covid-19 advice for Education settings.




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