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Safeguarding is about protecting children, young people and adults at risk from abuse or neglect. We hope this website provides you with plenty of information, guidance and help.

What is abuse?

What types of abuse are there?
Being abused means a person is being deliberately hurt by someone else.

Abuse may be a single act or it can continue over a long time and may take different forms:

  • Physical
  • Sexual
  • Financial
  • Psychological
  • Discriminatory abuse
  • Neglect or acts of omission
  • Organisational
  • Self neglect
  • Domestic abuse
  • Modern slavery

Who abuses adults?

Anyone can carry out abuse or neglect including:

  • A partner, son, daughter, relative, friend or acquaintance
  • A person who is paid to care for someone, or a volunteer carer
  • People who work in social care or health care
  • A stranger - some people will deliberately abuse adults they see as an easy target.

Most abusers are people close to the adult, whom they know and trust.

More on what is abuse

What is safeguarding?

Safeguarding adults is about preventing and responding to allegations of abuse, harm or neglect of adults at risk across Dudley Borough.

The Safeguarding Adults Board aims to work with local people and our partners so that adults at risk are safe and able to protect themselves from abuse and neglect and be treated fairly, with dignity and respect plus access to the services that they need.

More on what is safeguarding

Concerns about potential abuse

An online safeguarding alert/referral form is available via the link on the right. The form can be used by any agency, organisation or individual to alert Dudley Council to allegations or concerns about potential abuse of an adult at risk. We are committed to preventing the abuse of individuals who are vulnerable, and we respond promptly when abuse is reported.

If you suspect that someone is being abused then please complete the safeguarding alert/referral form by clicking on the link on the links below.

For Public- Tell us your concerns or make a Referral

If you are a member of the public you can, if you wish, call and speak to an advisor instead.

Access to Adult Social Care is available on 0300 555 0055 from 9.00am to 5.00pm, Monday to Friday. Outside of these hours an Emergency Duty Team is available on 0300 555 8574.

If you are contacting us from any agency or organisation regarding allegations or concerns about potential abuse of an adult at risk. 

For Professionals- Report a Concern or a referral

More on Concerns about potential abuse

What happens after you tell us your concerns

Dudley staff will always take it seriously when someone tells us about abuse, or a situation which they think could lead to abuse.

Everyone is different and will need different support or advice depending on their situation. What we do next will depend on things like:

  • How much danger the person is in.
    For example, if the person is in physical danger, or if there is a chance that the abuse reported could happen again.
  • How much support the person needs.
    Some people will need lots of support in their daily lives, so might need more support to stay safe.
  • What the person wants to happen.
    Sometimes people do not want support from the council or other organisations like the police or health services.

More on what happens after you tell us your concerns

Further Information

Click on the link below for further information related to safeguarding adults.

Further Information

Case Studies

"Mrs R" Overcoming troubles at home
Mrs. R aged 50 had experienced years of domestic violence from her husband. After making the brave decision to leave him she moved to Dudley to be in a refuge with her two children and was then re-housed within Dudley. Unfortunately Mrs. R’s life was not made any easier by the fact that she had serious health problems and recently had undergone a major operation.

Mrs. R was being supported by a social worker from Dudley Council along with a package of care to support her rehabilitation after the operation.

View more on this case study.