Abuse is not normal and never ok. Being abused means a person is being deliberately hurt by someone else.
The commonly recognised forms of abuse are Physical, Sexual, Financial, Psychological, Discriminatory, Neglect or acts of omission, Organisational, Self Neglect, Domestic Abuse and Modern Slavery.
Abuse and neglect should not happen to anyone at anytime. But it does happen, often because people do not recognise that the situation they are in is not right.